I recently purchased a Honda from Hendrick Lexus of Charleston and needed a few things done in the service department. I made an appt and went to Hendrick Honda for servicing. Kyle helped me and I have NEVER been treated with such respect and concern. He was VERY professional and very informative. I had to be there for approx. 3 hours and he constantly came and checked on me and updated me on the service. The Hendrick group as a whole is professional at all times and the building is CLEAN like nothing I've ever seen. Thank you for the experience.
This was the absolute best service experience I've ever had. I look MUCH younger than I am (thank you genes), and I'm glad Gary didn't talk to me like I'm a child. He explained everything thoroughly, made light conversation, and got me serviced quick. I brought a book thinking I'd get halfway through it before they'd get done. I'm not sure if it's good or bad that I can't wait to come back, lol. Give that man a raise or something. I was very pleased, and I know that if something happens to my car it'll be well taken care of.
As always, service was courteous, competent, and, all things considered, relatively prompt and reasonably priced.
If I could leave more than 5 stars i would. The entire staff was friendly to me and my wife as we made our first car purchase. Charles Fosler was our sales associate and saying he was helpful would would be an understatement. Having checked out previous car dealerships previously before coming here, I can confidently say that we made the right choice coming here. We are new to the area but if I could recommend a sales rep to anyone in the area, Charles is the man!
Gary Hamilton & Mike Callahan are often my go to service guys when getting something done at Honda. Very professional & as busy as they get at times they never seem like they are blowing you off or rushing you. Always very helpful, knowledgeable, and friendly!
A big shoutout to Sales Associate Keaton Adams, & Ryan Callahan Sales Manager!They made my shopping experience at Rick Hendrick Honda quite enjoyable. They are professional and will go out of their way to make sure you leave the showroom with a positive feeling about about either buying or leasing a car from them. I highly recommend asking for these guys when you stop in!!
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